Title: Annona Bot — AI Customer Support
Author: annonabot
Published: <strong>23.03.2026</strong>
Last modified: 20.05.2026

---

Търсене на разширения

![](https://ps.w.org/annona-bot/assets/icon-256x256.png?rev=3489327)

# Annona Bot — AI Customer Support

 От [annonabot](https://profiles.wordpress.org/annonabot/)

[Изтегляне](https://downloads.wordpress.org/plugin/annona-bot.1.0.1.zip)

 * [Детайли](https://bg.wordpress.org/plugins/annona-bot/#description)
 * [Оценки](https://bg.wordpress.org/plugins/annona-bot/#reviews)
 *  [Инсталиране](https://bg.wordpress.org/plugins/annona-bot/#installation)
 * [Разработка](https://bg.wordpress.org/plugins/annona-bot/#developers)

 [Поддръжка](https://wordpress.org/support/plugin/annona-bot/)

## Описание

Annona Bot is an AI customer support chatbot. Write your FAQs once in your language—
the bot understands questions in 50+ languages and replies in the visitor’s language.

**Setup takes about 10 minutes:**

 1. Sign up and add your FAQs (or bulk-import from CSV/XLSX)
 2. Install this plugin, enter your company slug and API key from the dashboard
 3. The chat widget appears on your site

**Features:**

 * **50+ languages** — Arabic, Chinese, Japanese, French, Hindi, RTL languages, 
   and more
 * **No hallucinations** — answers come only from your FAQs, never made up
 * **Fast** — cached responses under 1 second, new queries in 1-3 seconds
 * **Customizable** — match your brand colors, greeting, and position
 * **Analytics** — see what customers ask, which questions go unanswered, and your
   resolution rate
 * **Privacy-first** — visitor data is never used for model training

Also works with Shopify, Wix, Squarespace, and any site where you can add a script
tag.

**Free trial** — no credit card required. See [annonabot.com/pricing](https://annonabot.com/pricing)
for plans.

**Third-Party Service Disclosure**

This plugin relies on [Annona Bot](https://annonabot.com), an external service. 
When the plugin is active, it loads a JavaScript file from `annonabot.com` on your
site’s frontend pages. When a visitor interacts with the chat widget, their messages
are sent to Annona Bot’s servers for processing and a response is returned.

No visitor data is collected or transmitted until the visitor actively sends a message
through the widget. Visitor data is never used for model training.

By using this plugin, you agree to Annona Bot’s:

 * [Terms of Service](https://annonabot.com/terms)
 * [Privacy Policy](https://annonabot.com/privacy)

## Инсталиране

 1. Install and activate the plugin
 2. Go to **Settings  Annona Bot**
 3. Enter your company slug and API key from your [Annona Bot dashboard](https://annonabot.com/dashboard/settings/widget)(
    Settings  Widget)
 4. Save — the widget is now live on your site

## ЧЗВ

### Do I need an Annona Bot account?

Yes. Sign up for free at [annonabot.com](https://annonabot.com) — no credit card
required.

### How long does setup take?

About 10 minutes. Add your FAQs (or bulk-import from a spreadsheet), install the
plugin, and you’re live.

### Where do I find my company slug and API key?

Log in to your Annona Bot dashboard, go to Settings  Widget. Your company slug and
API key are shown there.

### Does it slow down my site?

No. The widget script loads asynchronously and does not block page rendering.

### Can I customize how the widget looks?

Yes. Colors, greeting message, position, and branding are all configured in your
dashboard and apply automatically.

### What happens if the bot can’t answer a question?

It shows a fallback message and can offer to connect the visitor via email, phone,
WhatsApp, or live chat — depending on your settings.

### Is my data safe?

Yes. Each account is fully isolated. Visitor data is never used for model training.
See our [privacy policy](https://annonabot.com/privacy) for details.

## Отзиви

There are no reviews for this plugin.

## Сътрудници и разработчици

“Annona Bot — AI Customer Support” е софтуер с отворен код. Към разширението са 
допринесли следните хора:

Сътрудници

 *   [ annonabot ](https://profiles.wordpress.org/annonabot/)

[Превеждане на “Annona Bot — AI Customer Support” на вашия език.](https://translate.wordpress.org/projects/wp-plugins/annona-bot)

### Имате интерес към разработване?

[Преглеждане на кода](https://plugins.trac.wordpress.org/browser/annona-bot/), разглеждане
на [SVN хранилище](https://plugins.svn.wordpress.org/annona-bot/), или абонамент
към [програмната история (log)](https://plugins.trac.wordpress.org/log/annona-bot/)
чрез [RSS](https://plugins.trac.wordpress.org/log/annona-bot/?limit=100&mode=stop_on_copy&format=rss).

## Списък с промени

#### 1.0.1

 * Switch widget script attribute from `async` to `defer` for more predictable load
   order.
 * Add Plugin URI header.

#### 1.0.0

 * Initial release
 * Simple setup — enter your company slug and API key

## Мета

 *  Version **1.0.1**
 *  Last updated **Преди 2 седмици **
 *  Active installations **По-малко от 10**
 *  WordPress version ** 5.6 или по-висока **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.4 или по-висока **
 *  Language
 * [English (US)](https://wordpress.org/plugins/annona-bot/)
 * Tags
 * [AI](https://bg.wordpress.org/plugins/tags/ai/)[chatbot](https://bg.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://bg.wordpress.org/plugins/tags/customer-support/)[faq](https://bg.wordpress.org/plugins/tags/faq/)
   [multilingual](https://bg.wordpress.org/plugins/tags/multilingual/)
 *  [Разширен изглед](https://bg.wordpress.org/plugins/annona-bot/advanced/)

## Оценки

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/annona-bot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/annona-bot/reviews/)

## Сътрудници

 *   [ annonabot ](https://profiles.wordpress.org/annonabot/)

## Поддръжка

Имате да кажете нещо? Имете нужда от помощ?

 [Разглеждане на форумите за поддръжка](https://wordpress.org/support/plugin/annona-bot/)