PandaChat Live AI Chat

Описание

Connect your PandaChat environment with your WordPress installation.

What is PandaChat?

PandaChat is the AI-powered customer communication platform that centralizes live chat, social media (DMs and comments), and email into one unified inbox, purpose-built for optimizing business workflows and automating customer support.
It automates replies, triggers predefined smart actions like sales or bookings, monitors sentiment in real time, and knows when to escalate to a human, all while maintaining your brand identity with full white-label support.
Whether you’re running a small business, agency, or online store, PandaChat helps you deliver faster, smarter support that scales with your customers, not just your team.

“Creating joyful interactions, where everyone is a priority.”

🐼 WordPress Plugin

Turn visitors into clients while you sleep.
PandaChat is your 24/7 sales assistant, built for WordPress. It lives on your site, talks to your visitors, and knows your content better than you do. No more missed inquiries, lost leads, or manual bookings. Panda answers questions instantly, captures emails, books meetings, and keeps potential clients engaged, all inside a smooth, friendly chat experience.
– ⚡️ Plug & play setup: no code, no hassle
– 📅 Books meetings for you automatically
– 📨 Collects emails and lead info in the chat
– 💬 Answers visitor questions using real-time data from your site
– 💼 Works like a smart sales rep, 24/7
– 📂 Multi-source Knowledge: drag and drop PDFs, spreadsheets, and more
– 📈 Scale your business without scaling your team
Just install, activate, and let Panda do the talking.
Convert visitors to loyal customers. 📈💰

Once installed, you can start enjoying all of the benefits of PandaChat Chatbots:
– Generate leads, by getting emails from visitors
– Panda can close sales directly in-chat and
– Save time by delegating simple tasks to Panda, so you can focus on what really matters.

With PandaChat, you can fully personalise the chatbot to your brand changing, the logos, colours and tone of the voice or simply use one of our amazing presets from the presets library to save time.

🐼 PandaChat General Features

All Channels in One Inbox

Unify conversations from all communication channels into one place, so your team never misses a message. No more switching tabs. Panda brings conversations from your website, email, social media, and even voice channels into a single, easy-to-manage inbox. Everything your team needs is right there.

Smart Notifications; Be There When It Counts

Get alerted instantly when a new chat starts or only when Panda needs help. Stay focused, but never miss an opportunity to jump in.

You + AI = Full Control

Let Panda handle the routine and step in whenever you want. With one click, you can take over any conversation manually. You’re always in control, no matter what.

Social Comments Support (More Than Just DMs)

Panda doesn’t stop at private messages. It can reply to, manage, and even moderate comments on Facebook and Instagram, turning every interaction into a potential conversation.

Social Media Moderation

Reply to comments on Facebook and Instagram and automatically hide offensive or unwanted messages.

Multichannel by Default

Whether it’s email, live chat, Facebook, Instagram, or even voice, Panda handles it. All channels, one plugin, no setup headaches. Even organize channels by colors, create different databases for more accurate answers.

Multi-source Drag & Drop Knowledge

Add PDFs, Excel files, FAQs, or product docs in a snap. In addition to live website and CRM data, Panda learns from your uploads to answer even better.

Advanced Analytics

Track chat volume, response times, emotional tone, and more. All in a clean, simple dashboard. Spot trends, optimize performance, and keep improving.

A Chatbot That Looks and Feels Like Yours

Make PandaChat match your brand perfectly: from logo, icons and colors to tone of the voice. Whether you fully customize it or use one of our ready-to-go templates, from the presets library, your chatbot will feel like a seamless extension of your site, not an add-on.

🐼 PandaIQ Features

Team Alerts

When Panda hits a question it can’t confidently answer, it notifies you or your team instantly. This smart handoff prevents wrong info or oversharing, so your customers always get accurate, thoughtful responses.

AI Actions

From booking meetings to completing orders, Panda doesn’t just chat it acts. With predefined flows and built-in decision-making, Panda handles entire tasks so you don’t have to.

Real-Time Knowledge Access

Panda connects to your live sources, including websites, CRMs, calendars, product databases, and more, to provide instant, up-to-date answers. It’s like having a support agent that always knows what’s going on.

AI-Powered Sentiment Monitoring: Know How They Really Feel

Using advanced AI, it detects emotional tone in real time, helping you spot frustration, urgency, or confusion instantly. That way, you can prioritize sensitive conversations, respond with the right tone, and improve overall support quality before things escalate.

AI-Driven Tags

Every interaction is automatically tagged, organized, and categorized by AI. That means clearer insights, easier search, and a better understanding of what your visitors care about most.

🐼 PandaChat Sales Rep Features

Natural Lead Generation in Chat

Panda captures valuable info from your visitors through smooth, conversational interactions. No pressure, no clunky forms, just effortless lead collection built into every chat.

Smart Product Recommendations

Panda knows what your visitors need and when they need it. It offers personalized product suggestions right in the chat, helping you cross-sell and upsell without being pushy.

Panda Guidance; From Chat to Checkout

Panda can guide visitors from a question to a purchase, all in the same conversation. It helps with advice, product selection, and even walks them through payment or booking steps.

Panda Takes the Order Directly In Chat

When a visitor says, “I want to buy,” Panda doesn’t just recommend, it acts. Panda collects the necessary details and places the order directly in your system, no forms, no confusion. Your customers stay in the chat, and Panda gets it done, smooth, fast, and hassle-free.

High-Converting Pro-active Messaging

Panda doesn’t wait, it starts the conversation. Use fully customizable popup templates to promote offers, answer questions, or highlight products before visitors even ask.

Cart Recovery Nudges

Panda detects when someone abandons their cart and gently follows up with a friendly message, a discount, or a reminder, all automatically, without annoying your visitors.

🚀 Start today with:
– promoting your services today through smooth interactions!
– getting emails and other information on your potential customers now
– having meetings booked by PandaChat anytime a potential customer lands on your page.

External services

This plugin integrates an external service called PandaChat, which enables an embedded chatbot on your website. The PandaChat service is operated by PC7 d.o.o.

When a visitor interacts with the chatbot, the following data is sent to the PandaChat servers:
– The chat logs that the user entered
– The IP of the user which communicates with the chatbot
– The website address on which the widget/embed in running on

The data is transmitted in real-time when the chatboat is loaded and used and is required for the chatbot functionality to work properly.

To use this plugin, you must connect it to your PandaChat account using an app password.

For more information:
– Terms & Conditions: https://pandachat.ai/terms-conditions
– Privacy Policy: https://pandachat.ai/privacy-policy